Strength in Numbers
The Value of Community
Outbound Contact

Outbound Contact

Event date: 04/10/2023 10:00 - 11:30 Export event

Wednesday 4th October, 10:00 - 11:30

Tuesday 5th December, 14:00 - 15:30

This small discussion group is the chance to share experiences in gaining value from Outbound Contact whether this is completed manually or using a dialler system. Discussing outbound contact across all channels whilst also considering whether this activity should be kept as a separate part of your contact centre or can be blended in with inbound/email/webchat etc. This group is for practitioners working in an outbound environment across all industries.