2024 Spring Customer Strategy & Planning (Virtual)

Catch up on our previous conferences. Forum Members can register or log in by clicking My Account at the top of this page then click on the conference below to watch the Keynotes, Workshops & Technology Showcases. Please allow us time to add this access to your account. 

If you do not have the access you expect please email advice@theforum.social.

Gain accreditation for your learning from conference by watching some sessions and telling us what you have learned and what you will do differently on this form.

Gold Sponsor
NFU Mutual Planning Team

Published on 10 April 2024

NFU Mutual Planning Team

2024 Planning Awards

NFU Mutual’s planning team evolved rapidly from a modest operation to a central strategic pillar within their organisation, overcoming scepticism, significantly increasing the team’s size and scope, and demonstrating the tangible benefits of strategic planning. Key to their success was establishing a strong, data-driven decision-making process, stakeholder engagement, and the ability to demonstrate the practical value of planning initiatives, leading to a broader acceptance and integration of the planning team’s efforts across the organisation.
Comments (0)Number of views (2818)
Print