2023 Customer Strategy & Planning (Virtual)

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The power of effective communication

Published on 08 May 2024

The power of effective communication

Why do some people, teams and organisations continually struggle with communication? Yet, many global organisations excel in cross-functional collaboration and engagement?

If a global 24-hour, 365-day a year organisation with offices in different continents, separated by time-zones can collaborate effectively, then we all should be able to. Unfortunately, we still hear of organisations mandating time in the office, in-person meetings and training, along with excuses that limit their ability to be truly hybrid.

In the digital age, effective communication and engagement within the workplace are crucial. This article explores strategies for enhancing virtual communication, debates the nuances of remote collaboration, and addresses common challenges faced by teams in digital environments.

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This article was first published in the 2024 Best Practice Guide - Shaping the Future

To download a full digital copy of the Best Practice Guide, click here.

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