2023 Customer Strategy & Planning (Virtual)

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Introduction to Shrinkage

Published on 16 June 2022

Introduction to Shrinkage

Hosted by Phil Anderson

Shrinkage understanding & Management is crucial for Effective people planning. Often misunderstood and mismanaged, shrinkage can end up being viewed as a negative cost. This module will help you to:

 - Learn the critical factors of shrinkage management and the pitfalls to avoid
 - Improve your on-the-day decision making and see the result for your customers and colleagues
 - See the value of managing shrinkage and the return in investment that it can bring to your business

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