2023 Best Practice Programme
The Forum launched our 2023 best practice programme, which includes: virtual networking, learning from our award finalists and our conferences.

2021 Customer Strategy & Planning On-Demand

Click on the sessions below to watch the Keynotes, Workshops & Technology Showcases. Full access to these videos is part of your Forum Membership. To access these register or log in using the My Account link at the top of this page. If you do not have the access you expect please email advice@theforum.social.

Gold Sponsor
Keynote: Unlocking Opportunities

Keynote: Unlocking Opportunities

Technology Showcase: Anaplan

Technology Showcase: Anaplan

Technology Showcase: NICE

Technology Showcase: NICE

Technology Showcase: Calabrio

Technology Showcase: Calabrio

Technology Showcase: Intradiem

Technology Showcase: Intradiem

Technology Showcase: Sabio

Technology Showcase: Sabio

Technology Showcase: Verint

Technology Showcase: Verint

Keynote: Connected Planning

Keynote: Connected Planning

Technology Showcase: Aspect

Technology Showcase: Aspect

Keynote: Returning to Work

Keynote: Returning to Work

Technology Showcase: Sensée

Technology Showcase: Sensée

Technology Showcase: QStory

Technology Showcase: QStory

Keynote: Investing in Real-Time

Keynote: Investing in Real-Time

Workshop: Tactical Planning

Workshop: Tactical Planning

Conference Endnote

Conference Endnote