Introduction to the Insight Cycle

Our best practice framework for data, analytics & insight, has the Scientific method at its heart and draws inspiration from methods that drove success with the planning framework last year. In this module we;
- Explore the scientific method
- Introduce our new insight cycle
- Share an exercise to identify the gaps and opportunity in your data, analytics and insight processes.

The Pattern of Great Presentations

In this module we look at how techniques from great speakers through history can be used to bring your presentations to live and bring your audience on your journey.

Emotional Engagement & The Power of Stories

Often facts and data will not get our message across. We need to understand our audience and use emotional engagement techniques to bring our insight to life. In this module we explore some simple emotional engagement techniques to make your communications, presentations and reports more meaningful. We also explore the power of stories in understanding our stakeholders and overcoming their fears and doubts.

The Pyramid Principle for Effective Communication

Like us our stakeholders have limited time, we rarely read every emails and report we receive end to end, and neither do they. We may have just a few seconds to land our message and get our audience to take action or read on. The pyramid principle is a simple technique to help you structure your communications and reports to quickly answer the “So what?” and land your core message.

Predictability of Events

A chance to practice assessing the predictability of events through a classic exercise from The Forum to help you hone your skills in forecasting ad hoc events.

Data Visualisation

Explore effective ways of presenting data in a meaningful, interesting and engaging way. Improve the way you inform and persuade your key stakeholders.
- Understand why your existing reports don’t excite or engage your stakeholders
- Learn the basics of data visualisation and how to communicate information
- Apply “2 key questions” and start the use the tools and resource you need

Advanced Forecasting Techniques and Analysis Tools

There are many different forecasting techniques and analysis tools available to the modern planner. This session will introduce delegates to some of the more common ones in use today.
- Learn about pure Time Series methodologies
- Understand Standard Deviation and it can be used to improve forecasting
- See how explanatory modelling can benefit your business

Understanding your Volatility & Flexibility

The basis of a best practice scheduling strategy is a clear understanding of the volatility of workload and the amount of flexibility to need and can afford. This module introduces you to theoretical models and calculations to understand your flexibility need. Learning outcomes include:
- What does volatility & flexibility mean and the importance of defining these for your business.
- How to calculate the volatility of demand and amount of flexibility available
- Understanding different flexibility needs based on different starting positions, e.g. annually and daily, compared to average, compared to budget

Intro to The Planning Cycle

Learn the role planning plays in implementing your strategic objectives. Understand the importance of your role and how you can help others.
- Understand how the strategic objective is implemented into a forecasting, scheduling and real-time plan.
- Learn about the importance of effective data checkpoints, change governance and hand-overs
- Play a part in driving continuous improvement and become the nerve-centre of the business

Shrinkage Calculations

Introduction into shrinkage calculations, tiered shrinkage, historical tracking. Understand the importance of calculating shrinkages so they are optimised for your operation the key differences and impact on your resource requirements
- What is included in shrinkage?
- The importance of calculating shrinkage correctly.
- Which method should you use for planning, budgeting.

The Strategy Pyramid

Before setting targets and goals it is important that these are aligned to strategies that support your organisational goals. In this module;
- Understand your organisational goals
- See how to balance your strategies
- Learn how to align the right metrics and targets to your strategies

Understanding & Managing Sample Bias

- How to Identify Sample Bias & ensure you reduce the likelihood of bias
- The impact on your data and insight validity from Sample Bias and the potential impact to your business
- Common Sample Bias issues to look out for

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