Measures of Success for MI and Insight
Understand how to create the right measures to track and develop your MI and Insight efforts. Learn how to create the right process, aligned to your strategy and how to take a holistic view when setting measures of success. Learning outcomes include:
- What does good look like? Explore the key characteristics of an ideal real time function and key considerations to develop understanding and learning.
- Define your purpose. Understand how real-time planning can support your business strategy and impact it can have on customers and colleagues.
- Creating the right measures. Understand different perspectives and develop a holistic framework of success measures.
Measures of Success: Balanced Scorecards
Understand how to create the right measures to track and develop your real time effectiveness. Learn how to create the right process, aligned to your strategy and how to take a holistic view when setting measures of success. Learning outcomes include:
- What does good look like? Explore the key characteristics of an ideal real time function and key considerations to develop understanding and learning
- Define your purpose. Understand how real-time planning can support your business strategy and impact it can have on customers and colleagues
- Creating the right measures. Understand different perspectives and develop a holistic framework of success measures
Gathering Qualitative Feedback
Hear about different methods for collecting information along with the pitfalls to avoid. Learn how to engage with your stakeholder to gather feedback and information to improve your planning.
- Understand different methods for gathering feedback
- Improve your questioning skills and start to gather honest usable feedback
- Learn how to gather feedback that make you feel good
Understanding & Managing Sample Bias
- How to Identify Sample Bias & ensure you reduce the likelihood of bias
- The impact on your data and insight validity from Sample Bias and the potential impact to your business
- Common Sample Bias issues to look out for
Root Cause Analysis
Root cause analysis is a core skill for analysts and forecasters but is something that few of us do well. If we want to predict or shape the future it is vital that we understand the past. In this webinar we will explore:
- Why do we need root cause analysis
- How do we ensure we are asking the right questions
- Common Mistakes
- Use of technology to support root cause analysis
The Strategy Pyramid
Before setting targets and goals it is important that these are aligned to strategies that support your organisational goals. In this module;
- Understand your organisational goals
- See how to balance your strategies
- Learn how to align the right metrics and targets to your strategies
Target Typology
How do you avoid your targets being misunderstood, misinterpreted and misused. In this module;
- Learn the different target types
- Understand tolerances & triggers
- Avoid common mistakes
Data Dictionaries
Clear documentation and structure can help us remove single points of failure, avoid arguments, ensure a single version of the truth and avoid duplicated work. In this module;
- See how to create a data dictionary to ensure a single version of the truth
- Learn techniques to ensure metrics are used to drive the right behaviours
- Facilitate exception based reporting with agreed triggers
Benchmarking
Benchmarking is important in understanding best practice, comparing ourselves with our competitors and becoming the best, but there are many pitfalls to avoid. In this module;
- Hear the value of benchmarking
- Learn how to avoid the common mistakes
- Hear our top tips for benchmarking
Descriptive Statistics - Part 2
Following on from Descriptive Statistics Part 1. In this module we look at applying these techniques to real life scenarios, you will receive exercises to complete before we talk you through the solutions.