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2023 Customer Strategy & Planning (Virtual)

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2025 Best Practice Showcase: The Evolution of Planning

Published on 01 July 2025

2025 Best Practice Showcase: The Evolution of Planning

Tuesday 1st July, 12pm

Event date: 01/07/2025 12:00 - 13:00 Export event

Some things will always matter. Businesses will always need to balance customer demand, employee needs, and business goals. Planning will still rely on data, but how that data is used will keep evolving.

Technology will continue to speed things up. AI and automation will take over more of the routine tasks, but that doesn’t mean planners will become less important. If anything, the human side of planning, problem-solving, creativity, and decision-making, will be more valuable than ever.
 
The biggest shift will be in how planning is seen within businesses. The best companies will treat resource planning as a core part of their strategy, not just a support function. This means planners need to keep learning, keep questioning, and keep pushing for better ways to work.
 
The last 25 years have shown that when resource planning teams take the lead, businesses run better. The next 25 will be about making sure that influence keeps growing.
 
This webinar will showcase the very best from the 2025 Awards programme, along with an exclusive case study presentation from ebay and their Back Office planning transformation.

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