2020 National Conference On-Demand

Click on the sessions below to watch the Keynotes, Workshops & Technology Showcases. Full access to these videos is part of your Forum Membership. To access these register or log in using the My Account link at the top of this page. If you do not have the access you expect please email advice@theforum.social.

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Published on 24 April 2023

2023 Innovation & Transformation Awards: Crowd sourcing innovation making it easier for all passengers at Northern Rail

2023 Innovation & Transformation Awards: Crowd sourcing innovation making it easier for all passengers at Northern Rail
Focussed on “doing the right thing” making travel and access to travel by train easier for people who may have previously faced challenges. From dementia friendly signage, sign language, accessible toilets and using VR to help customers and front-line colleagues.