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"As we’ve recognised along with other organisations is that there is a lot of vacancies within the market now making it really challenging to recruit into our planning team. We still really struggled to get applicants with the relevant skills. We shared the roles we currently had available to The Forum jobs page, and we saw a massive spike in applicants." Alix Corden, Scheduling Manager, VitalityHealth

Published on 25 July 2025

Shrinkage Benchmarking: understanding how we use time

Since 2007 we have regularly asked our members to help us benchmark Shrinkage as it is something that we are asked all the time. So many people want to know what the “industry standard” is for sickness or training as someone in their business wants to know how they compare to others.

This article was first published in the 2025 Best Practice Guide - Raising Standards

To download a full digital copy of the Best Practice Guide, click here.

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Author: Leanne McNamee

Categories: Library