Best Practice Guides

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Published on 25 July 2025

Shrinkage Benchmarking: understanding how we use time

Since 2007 we have regularly asked our members to help us benchmark Shrinkage as it is something that we are asked all the time. So many people want to know what the “industry standard” is for sickness or training as someone in their business wants to know how they compare to others.

This article was first published in the 2025 Best Practice Guide - Raising Standards