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Published on 22 October 2020
Research findings that will surprise you
QStory will share with you recently conducted research with Contact Centre agents to understand what really drives them, why they move jobs, what makes them happy, what they think makes the customer happy and why they want to stay with their employer.
Join QStory's COO Fiona Coleman and Customer Success Manager, Tony D'Cruze are joined by Marcus Hickman from Davies Hickman and special guest Martin Teasdale.
By registering for this webinar you are agreeing with sharing your contact details with QStory.
Author: Leanne McNamee
Categories: Capacity Planning Recording, Forecasting & Analysis Recording, Scheduling & Wellbeing Recording, MI & Insight Recording, Impactful Professional Recording, Quality & Improvement Recording, Operational Effectiveness Recording, Case Studies Recording, Strategy Analyst Recording, Partner Webinar Recording