These webinars are hosted in association with our partners and are free for you to watch. Register for the upcoming webinars below. We will be adding dates as they are available.
You can view the On-Demand Partner webinars here.
Remote and hybrid work was historically seen as only for the lucky few, and certainly never for the likes of contact or call centre workers. That all changed when the pandemic sent all non-essential workers around the world home. It not only worked – many businesses saw productivity increases. Twelve+ months later, with lessons learned, the question on many leaders’ minds for their business critical contact centres, is should we bring them back?
The right decision is not obvious, and must be anchored to the business goals and strategy. We will spend this session sharing approaches and highlighting some of the dependencies and variables to consider as you navigate the future of work for your organisation.
Categories: The Professional Planning Forum, Scheduling & Wellbeing, Partner Webinar
The Planning for Covid-19 series 3 will again share real-life examples of the challenges along with practical ideas to limit the impact and even prevent these from happening.
- Understand the current top challenges from across the industry.
- Hear how different organisations are approaching these with new and innovating ideas.
Categories: Capacity Planning, Forecasting & Analysis, Scheduling & Wellbeing, Operational Effectiveness, COVID-19
Agile – it’s an adjective we hear in the front of everything now in the world of business: agile project management, agile finance, agile supply chain, agile marketing, agile HR, etc. The important take is that the ability to rapidly adapt and pivot in response to significant events is a must across all functions in a business (especially after the year we have had!). And the common thread across the business is its people that perform the work – if your workforce is not agile, your business can’t be.
Join us for an insightful conversation with Rupert Bader and Zoe Hruby from Anaplan and hear how we can become a strong business partner by establishing a Connected Planning culture and taking a proactive, continuous approach to aligning workforce capacity plans with business needs in the near- and long-term to maximize utilisation, and anticipate and close workforce and skills gaps.
In this webinar, we will discuss:
- the opportunity to drive business impact
- connecting workforce planning with financial and business planning
- engaging stakeholders across the organisation
- addressing common workforce planning challenges
Categories: Forecasting & Analysis, Scheduling & Wellbeing, Partner Webinar Recording