Operational Team Leader & Manager Learning Programme

The aim of this learning programme is to support the operational Team Leaders and Managers understand the key dynamic of operational effectiveness and basic planning principles. Focusing on the “Power of 1 & The Shrinkage Wheel”, the difference each person can make to the achievement of organisational objectives, customer outcomes and colleague experience through effective influencing skills. The programme is designed around on-demand virtual learning modules, which can be interacted with over the duration of the programme. To further embed the learning, support sharing of ideas and promote a transformation of understanding - optional virtual tutorial workshops with The Forum specialist team can be added. Prices start at £75 per person.

 
On successful completion of this programme delegates will become Professionally Accredited at the Foundation Level. 

Nathan Milne

Published on 04 September 2019

Nathan Milne

Nathan Milne, Demand Management Lead at the Co-operative Bank

He is responsible for calculating resource re􀁔uirements and staffing optimisation. with over 18 years’ experience of managing analysts for a number of companies. He has managed two analyst of the year winners and one rising star.

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Author: Leanne McNamee

Categories: Conferences, 2020 Judges

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