Operational Team Leader & Manager Learning Programme

The aim of this learning programme is to support the operational Team Leaders and Managers understand the key dynamic of operational effectiveness and basic planning principles. Focusing on the “Power of 1 & The Shrinkage Wheel”, the difference each person can make to the achievement of organisational objectives, customer outcomes and colleague experience through effective influencing skills. The programme is designed around on-demand virtual learning modules, which can be interacted with over the duration of the programme. To further embed the learning, support sharing of ideas and promote a transformation of understanding - optional virtual tutorial workshops with The Forum specialist team can be added. Prices start at £75 per person.

On successful completion of this programme delegates will become Professionally Accredited at the Foundation Level.

Published on 14 April 2018

Case Study 2018: Releasing the potential of planning at Barclays

Barclaycard took the bold step of adapting Anaplan to build a pioneering, strategic capability that links Workforce Planning with Finance & HR. A small, global team has rebuilt local Excel models built over time in six siloed planning functions. Robust audit, governance and knowledge sharing is driven by a rule-based modelling platform and a central database. This removes single points of failure and frees time for addedvalue tasks. The analysts are developing new skills and using this system creates flexible, agile planning resource. Software licence costs for the team are low compared to operation-wide systems like workforce management or analytics. What’s more, live real-time scenario planning is engaging stakeholders and building credibility in ways that might have seemed impossible before.