Benefit from face-to-face interaction on these one-day workshops, which include a free group mentoring call after 6-10 weeks. Often run in-house, some are scheduled as public courses, like Telling a Story with Numbers.
This learning pathway will take you on a journey to help you change your mindset and learn key professional skills to support your role now and in the future. Combining The Forum’s Learning Academy and i2i Goal Achievement programmes, along with monthly tutorials you can benefit from working alongside a cohort group, bespoke learning and mentoring support from The Forum and i2i.
Categories: The Customer Strategy & Leadership Forum, Workshops, ALP Leadership
As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.
On-demand modules
We have a wide range of virtual modules that you can view at your own pace.
Covid-19 Webinar Series 2
You have a community of support at The Forum. See the series of free webinars to help you through this unusual situation.
National Conferences 2021w/c 1st November Virtually and 9th November face-to-face Annual conferences dedicated to the needs of their communities.
Customer Strategy & Planning 2021Catch up on the highlights Learn first-hand from practitioners and business leaders who are delivering successful change.
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