Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

Keith Stapleton

Published on 07 May 2020

Keith Stapleton

Keith Stapleton, Director at Select Planning.

A champion of best practice for 20+ years, he works with businesses to transform customer service. Previous Planning Innovation Award winner with Aviva, he brings exceptional resource planning, business intelligence & performance management skills.

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Author: Leanne McNamee

Categories: 2020 Judges

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