Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

David Bruce

Business Consultant (Data Science)
 

Richard Laidlaw

Head of Planning, MI & Change

Sainsbury’s Bank & Argos Financial Services

Michelle Gough

Head of Capacity Planning & Scheduling

Yorkshire Ambulance Service

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Categories: 2021 Judges

Kevin Richardson

Business Innovation & Customer Experience Lead

NHS Business Services Authority

Jacqueline Spencer

Vendor Relationship Manager

Worldpay from FIS

Angela McCarthy

Enterprise Planning Lead

Three Ireland

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Categories: 2021 Judges

Fola Olafare

Contact Centre Manager

Transport for London

Gillian Stevenson

Head of Home Service Planning

Sky PLC

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Categories: 2021 Judges

Jas Thiara

Head of Group Workforce Planning & Optimisation

Severn Trent Water

Diane Norton

Forecasting & Capacity Manager

RSA

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