Operational Effectiveness & Real-Time Modules

Develop a deep understanding of Real-Time and establish key operating principles to be better prepared prior to the day, more effective on-the-day and capture understanding and learning.

Published on 07 May 2020

Adrian Hawes

Adrian Hawes, Director at Select Planning.

He works with businesses that want to transform their customer service using exceptional resource planning, business intelligence & performance management. A champion for best practice for over 20 years, he’s a previous Hero award winner.