2025 Best Practice Guide
Raising Standards

Quality & Customer Experience Modules

Understand key models, theories and tools to simplify your processes and ways of working. Consider the opportunity to improve by applying CI principles to how you plan, schedule and manage resources.

The Evolution of the 8 Key Considerations

Published on 29 July 2025

The Evolution of the 8 Key Considerations

In the past 10 years, employee management and support have changed a lot. In the last decade, we’ve learned a lot about raising a thriving, resilient, and values-aligned workforce. This evolution is in the 8 Key Considerations. They are now the pillars of our workforce strategy and culture. Here’s how our thinking has evolved on each issue. It leads to a framework that links employee well-being, performance, and a shared purpose. We have reviewed every Best Practice Guide since 2009. This is to see how our thinking has evolved. Use our 8-key considerations framework to structure the changes. It will help us set a standard practice for 2025.

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This article was first published in the 2025 Best Practice Guide - Raising Standards

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Author: Leanne McNamee

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