Quality & Customer Experience Modules

Understand key models, theories and tools to simplify your processes and ways of working. Consider the opportunity to improve by applying CI principles to how you plan, schedule and manage resources.

Stakeholder Mapping

Published on 07 July 2020

Stakeholder Mapping

Hosted on 7th July 2020

This course provides an overview of the fundamental components of successful stakeholder management. Learning outcomes include: 
- The value of Stakeholder Identification 
- Fundamentals of stakeholder mapping 
- The benefits of stakeholder influencing

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