Understand key models, theories and tools to simplify your processes and ways of working. Consider the opportunity to improve by applying CI principles to how you plan, schedule and manage resources.
Published on 15 November 2019
This one-day course will help you to understand how decisions are made, utilise behavioural preferences and identify the preferences of those we want to influence.
This one-day training workshop is the opportunity for you to discuss the benefits and implications of different approaches and learn about the critical factors to consider. Use this course to help you determine what approach to develop in your own operation.
TBC
“A great mix of practical work and presentations. Thanks for a great day”
“Everything was awesome. Really pleasant and interesting”
Is this course right for you? To speak to a course leader, call us on 0333 123 5960. To book your place complete the form below.
Author: Leanne McNamee
Categories: The Quality & Customer Experience Forum, One-day Workshops, Influencing Skills
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