Capacity Planning Modules

Learn how capacity models fit into the planning cycle and how this helps influence budget decisions and support implementation of strategy by linking commercial plans to resourcing.

Virtual Network Group For Strategy & Leadership

Thursday 20th February 2025, 09:30 - 11:30

Many of you have told us of the value of hearing from other organisations, sharing similar challenges and gaining fresh insight and ideas, so we are keen to enhance these virtual discussion groups.

Virtual Network Group For Strategy & Leadership

Thursday 30th January 2025, 09:30 - 11:30

Many of you have told us of the value of hearing from other organisations, sharing similar challenges and gaining fresh insight and ideas, so we are keen to enhance these virtual discussion groups.

Customer Strategy & Planning 2021

Hosted on 26th - 30th April 2021

This highly-rated event is far more than just a conference. Designed specifically for Planning, Insight and Quality & Customer Experience Professionals. Learn first-hand from practitioners and business leaders who are delivering successful change. Bring new ideas and techniques back into your organisation.

- Established and high-profile speakers, many of whom have never spoken for us before.
- Great ways to benchmark, develop new ideas and network with fellow professionals.
- Inspiring case studies from key brands, in different sectors and type of organisation.
- Focussed discussions and presentations