Learn how capacity models fit into the planning cycle and how this helps influence budget decisions and support implementation of strategy by linking commercial plans to resourcing.
Planning & Insight Specialist The Forum
Categories: 2020 CSP Speakers, 2021 Speakers, 2019 National Conference Speakers, 2020 National Conference Speakers, 2021 NC Speakers
Insight & Quality Specialist The Forum
Founder & Chair The Forum
Chief Innovation Officer
Sabio
Categories: 2020 CSP Speakers, 2021 Speakers
Director of Workforce Optimisation Solutions NICE Systems
Categories: 2021 Speakers
WFO Solutions Consultant
NICE Systems
Categories: 2021 Speakers, 2023 Judges, 2021 NC Speakers
Head of Sales Engineering
Calabrio
Chief Strategy Officer
Intradiem
Director, Solutions Consulting
Verint Systems UK
Director The Forum
Categories: 2021 Speakers, 2021 NC Speakers