Capacity Planning Modules

Learn how capacity models fit into the planning cycle and how this helps influence budget decisions and support implementation of strategy by linking commercial plans to resourcing.

Published on 24 June 2025

2025 Awards Case Study: Transforming back office operations

When Graham Watson steps into a challenge, things change for the better. Graham, a Portfolio Planning Analyst at Capita, has 20-plus years of planning experience. It has taught him to turn chaos into order and problems into solutions. He can dive into complex situations. Then, he finds clear, impactful strategies.