Capacity Planning Modules

Learn how capacity models fit into the planning cycle and how this helps influence budget decisions and support implementation of strategy by linking commercial plans to resourcing.

Published on 24 June 2025

2025 Awards Case Study: Driving change through collaboration and initiative

When Gerard Flynn stepped into his role at eBay, he didn’t set out to transform the business—he just wanted to help things run more smoothly. But along the way, his proactive approach and knack for bringing people together have led to improvements that are hard to ignore.