2025 Best Practice Guide
Raising Standards

Capacity Planning Modules

Learn how capacity models fit into the planning cycle and how this helps influence budget decisions and support implementation of strategy by linking commercial plans to resourcing.

2025 Awards Case Study: A Calabrio implementation that really paid off

Published on 26 June 2025

2025 Awards Case Study: A Calabrio implementation that really paid off

Home Group’s workforce management system was outdated, clunky, and no longer fit for purpose. It made scheduling a headache, created inefficiencies, and left both employees and customers frustrated. They wanted a modern, cloud-based solution. This solution should streamline operations, offer better insight into workforce performance, and, importantly, enhance the experience for both employees and customers.

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Author: Leanne McNamee

Categories: Library, Awards Case Studies

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