Learning Academy

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Alison Conaghan

Planning & Insight Specialist
The Forum

Andrew Halliday

Business Improvement & Solution Design Specialist
Openreach

Andy Springall

Head of Sales, Service and Energy
Utility Warehouse

Chris Middlemass

General Manager
Purple Bricks

Colin Whelan

Head of Workforce Optimisation
Hoist Finance

Dave Pittam

Senior Manager
Lloyds Banking Group

Dave Vernon

Director
The Forum

Dave Wilkinson

Regional Planning Manager
British Gas

David Bruce

Business Consultant (Data Science)
 

David Kay

WFO Solutions Consultant

NICE Systems

David Leather

Director, Transformation
BT, EE & Plusnet

David Preece

Solution Consultant

QStory

Ed Creasey

Director of Pre-Sales International
Calabrio

Graeme Gabriel

WFO Solution Consultant
NICE Systems

Holly Smith

Data, Quality and Process Analyst
Macmillan Cancer Support

Ian Robertson

Insight & Quality Specialist
The Forum

James Hughes

Group Head of Solutions
Sabio

John Bousfield

Solutions Consultant
Verint

John Kelly

Head of Data & Intelligence
North Yorkshire County Council

Kate Dent

Real Time Automation Lead
AXA

Kelly Mealing

Real Time Manager
BT-EE
 

Lesley Cooil

Team Leader
North Yorkshire County Council

Lisa Rice

Managing Directors Office, 
Halifax BOS

Lorna Norris

Senior Programme Manager
BGL Insurance

Mark Brown

Head of Resource Planning
Virgin Media

Matt Rumins

Head of Customer Success
Intradiem

Matt Young

Enterprise Sales Manager
Verint

Mike Brace

Senior Planning, Analytics & Automation Manager
Dŵr Cymru Welsh Water

Paddy Coleman

Managing Director
QStory

Paul Buckle

Change Manager
Legal & General

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