Learning Academy

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Adrian Hawes

Director

Select Planning

Alison Conaghan

Planning & Insight Specialist
The Forum

Becky Warren

Quality Team of the Year 2020

Coaching Manager, Motability Operations 

Bill Dowling

Solution Consultant

Anaplan

Chris Rainsforth

Head of Operational Mgt Best Practice

Verint

Dave Vernon

Principal Solutions Consultant

Aspect

David Bruce

Principle - FTTP Innovation

Openreach

David McGhee

Fraud Manager

Stars Group (Pokerstars)

David Preece

Head of Programme Delivery

The Forum

George Hartshorn

Chief Information Officer 

The Modular Analytics Co.

Huw Jones

Manager, Solutions Consulting

Verint

Ian Robertson

Insight & Quality Specialist
The Forum

James Aldrich

EMEA Director – Telco

Anaplan

Karen Christmas

Resource Planner UK Stations

Eurostar

Katrina McLaughlin

Resource Planner

Sky PLC

Keir Greenwood

VP & General Manager Customer Success

Arise

Kevin Richardson

Quality Manager of the Year 2020,

Quality Manager at William Hill

Mark Billingham

Group Customer Operations Director & COO

The Very Group

Matt Rumins

Strategic Account Manager

Intradiem

Michelle Gough

Senior Planning Manager

Yorkshire Ambulance Service

Mike Migliore

Managing Director - Lifetime Value

The Modular Analytics Co.

Paul Smedley

Founder & Chair
The Forum

Phil Anderson

Director
The Forum

Pinakin Patel

VP EMEA, Solutions Consulting 

Anaplan

Rachel Burnside

Head of Quality Assurance

npower

Sarah Jubb

Service Delivery Manager

RSA