Planning for COVID-19

Webinar Series

Planning for COVID-19

The COVID-19 pandemic has impacted all of us, the changes and impacts will continue for some time. It’s during times like this when you need you remember that you are part of a community of best practice, so don’t be alone. The Forum is your friendly, safe environment for sharing ideas, top tips and pitfalls to avoid. In this time of uncertainty its important that we collaborate and work together, bringing together ideas and use this time as an opportunity to learn and continue to raise standards.

We have designed three short series of learning academy modules, along with a top-tips & pitfalls to avoid for homeworking webinar and then a virtual networking group to help you. Phil Anderson has written an article about some of the considerations you might need to make.

To view series 1 and 2 you need to log in to the website. Click on My Account at the top right to register or log in.

Published on 05 December 2024

Supercharging front-line managers

Gallup has found that 70% of the variance in team engagement is determined solely by the manager. Managers are the difference between success and struggle.

1. Focus on Frontline Colleagues

Acknowledge the Impact of Managers — Recognise the pivotal role Managers play in shaping the overall employee experience. Avoid relying solely on simplistic target-setting based on available data and consider the nuanced aspects of effective management. Empower Managers to build an environment where failure isn’t always perceived as a negative and turn it into an ongoing opportunity for incremental improvement. The training and skills you develop within your Managers is crucial to create the right environment.