Planning for COVID-19

Webinar Series

Planning for COVID-19

The COVID-19 pandemic has impacted all of us, the changes and impacts will continue for some time. It’s during times like this when you need you remember that you are part of a community of best practice, so don’t be alone. The Forum is your friendly, safe environment for sharing ideas, top tips and pitfalls to avoid. In this time of uncertainty its important that we collaborate and work together, bringing together ideas and use this time as an opportunity to learn and continue to raise standards. 

 We have designed three short series of learning academy modules, along with a top-tips & pitfalls to avoid for homeworking webinar and then a virtual networking group to help you. Phil Anderson has written an article about some of the considerations you might need to make. 

To view series 1 and 2 you need to log in to the website. Click on My Account at the top right to register or log in. 

1-Day Feedback & Coaching for analysts

Published on 15 November 2019

1-Day Feedback & Coaching for analysts

Date TBC

The Course

This one-day course introduces basic and intermediate coaching techniques and explores coaching in the context of feedback and performance improvement.

Who should attend?

This one-day training workshop is the opportunity for you to discuss the benefits and implications of different approaches and learn about the critical factors to consider. Use this course to help you determine what approach to develop in your own operation.

Course Leader

TBC

Learning Outcomes

  • Understand the role of feedback and be able to articulate best practice and pitfalls
  • Have developed and practised coaching skills
  • Know how to use coaching style questions to deliver feedback

What our attendees said

“Really enjoyed doing my own coaching session. This is something I can do going forwards”

“The session has been delivered in a great way. I feel confident I can use the tools provided to improve my coaching sessions”

Course Date
Start Date End Date Location
TBC TBC TBC

Price
Member £545
Non-Member £595
*All prices exclude VAT

Enquiry Form

Is this course right for you? To speak to a course leader, call us on 0333 123 5960. To book your place complete the form below.

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Author: Leanne McNamee

Categories: The Quality & Customer Experience Forum, One-day Workshops,

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