Originally broadcast Tuesday 1st December 2020, 12:30

Agile & Reactive Modelling: the key to Modern Planning We must take into account not only future trends but unforeseen events and market conditions. The ability to make good business decisions is completely reliant on a plan that is adaptable and flexible enough to react with resilience and speed. In this session you will see how many scenarios can be created and compared to enable a decision to be made with good principles and alignment to strategy.

Originally broadcast Thursday 3rd December 2020, 12:30

Hybrid Working: How to convert necessity into powerful choice True Workforce Engagement solutions not only empower agents with control and preference whilst delivering agility and visibility to your organisation, they also recreate the power of  ‘in office’ creativity and connected performance – online. Chris Rainsforth, Head of Operational Management Best Practice and Huw Jones, Manager, Solutions Consulting are our Verint speakers. 

Originally broadcast Friday 4th December 2020, 09:15

Positive habits for a successful career With so much uncertainty in the world, it is important to take control of our conduct, behaviour and attitude. Developing simple positive habits can make a huge impact on how you learn, share ideas and ultimately transform yourself and our career. This endnote presentation will take a look at the role of professionalism, how to build positive habits and an opportunity to hear from members who have transformed themselves during 2020.