Dealing with Ad hoc Requests

Not all ad hoc requests are time-stealers!  Some of them add value and insight and quickly become BAU work.  This session looks at the art behind identifying what is urgent and valuable and what isn’t.
 - Understand the inevitability of Ad Hoc requests
 - Learn how to prioritise requests and eliminate waste
 - See how asking the right questions enables you to quickly understand the driver behind the request

The Pattern of Great Presentations

In this module we look at how techniques from great speakers through history can be used to bring your presentations to live and bring your audience on your journey.

Emotional Engagement & The Power of Stories

Often facts and data will not get our message across. We need to understand our audience and use emotional engagement techniques to bring our insight to life. In this module we explore some simple emotional engagement techniques to make your communications, presentations and reports more meaningful. We also explore the power of stories in understanding our stakeholders and overcoming their fears and doubts.

The Pyramid Principle for Effective Communication

Like us our stakeholders have limited time, we rarely read every emails and report we receive end to end, and neither do they. We may have just a few seconds to land our message and get our audience to take action or read on. The pyramid principle is a simple technique to help you structure your communications and reports to quickly answer the “So what?” and land your core message.

Layouts & Structure

Whether we are producing dashboards, reports or presentations layout and format is key to landing your message. Learn how to make it easy for the audience to follow your story, draw their focus to what really matters and avoid unnecessary distractions.

Data Visualisation

Explore effective ways of presenting data in a meaningful, interesting and engaging way. Improve the way you inform and persuade your key stakeholders.  
 - Understand why your existing reports don’t excite or engage your stakeholders
 - Learn the basics of data visualisation and how to communicate information
 - Apply “2 key questions” and start the use the tools and resource you need 

Adding Value as Insight Analysts

Description: How do we add value as insight analysts? Focus on how you can enable better decisions and generate measurable improvement. What are the key factors that set you up for success?  
 
Notes: This is a new module intended as part of the introduction to the Box set; How to Drive Improvement with Data & Insight but can also be an independent module

Analysts as Improvement Champions

Description: The role of analysts as improvement champions. Explore the three phases of improvement and identify how you can make the most difference.
 
Notes: This is a new module intended as part of the introduction to the Box set; How to Drive Improvement with Data & Insight but can also be an independent module

Shaping the Future the 4 Stages of Insight

Description: Shaping the future: the 4 stages of insight. Learn how to move from hindsight to foresight and help prepare our organisations for whatever happens in a fast-changing world.
 
Notes: This is a new module intended as part of the introduction to the Box set; How to Drive Improvement with Data & Insight but can also be an independent module

The Scientific Method

Description: The Scientific Method: become a trusted source of information. Understand how to create an operating rhythm for analysis, which builds trust and confidence in your conclusions. This includes the first of our exercises to help you identify gaps and opportunity in your current approaches.
 
Notes: This is a new module intended as part of the Box Set How to Drive Improvement with Data & Insight but can also be an independent module

Problem Statements & Hypotheses

Description: Using problem statements to generate fruitful hypotheses. Explore how to focus in the right way, becoming clear about the questions and problems you need to address.

Notes: This is a new module intended as part of the introduction to the Box set; How to Drive Improvement with Data & Insight but can also be an independent module

The Scientific Method and the Improvement Cycle

Description: Using the Scientific method to drive improvement. In this module we link the scientific method to the three phases of improvement, and get you started on the next of the practical exercises.
 
Notes: This is a new module intended as part of the Box Set How to Drive Improvement with Data & Insight but can also be an independent module