Best Practice Events & Live Case Studies

We facilitate Live Case Studies and best practice days, to share learning from our Award winners and finalists over the summer months, especially from the Transformation & Innovation Awards. This is another great opportunity to learn about the fantastic things that these organisations have achieved. These are interactive events to allow plenty of time for questions with key stakeholders in the transformation and networking with other delegates focussed on the same challenges. 

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Focus on Quality & Knowledge Management

Published on 01 July 2021

Focus on Quality & Knowledge Management

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Event date: 01/07/2021 09:30 - 12:30 Export event

Quality & improvement have been hot topics for 2020/21 as we face so many unprecedented changes. This virtual Case Study Live is your chance to learn more about approaches taken by Awards finalists at The AA, DAS, and Open University. With very different roles within quality and improvement, all are effectively delivering improvements that empower their people and make a real difference for their organisations and their customers.

  • Discuss how to create a quality or improvement framework that can deliver real value.
  • See how to make a difference with effective calibration, linking quality to customer experience and truly understanding what good looks.
  • Learn how great knowledge and content management can empower your people and support your digital transformation.

Understand more about what’s happening in other organisations and sectors. Meet key stakeholders in these organisations and can network to learn from other members working on these same topics and challenges. At this virtual, interactive workshop, you can hear more about how they achieved their success.    

Liz Vosper, Knowledge Manager at the Open University leads by example, with a passionate focus on learning and sharing knowledge - and the colleague or customer experience. She is adding real value within her own organisation, but also in our wider best practice community.

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As a member, you are not on your own but part of a community with others facing many similar challenges. We are here to help you to make a tangible impact in your organisation and show how developing the capability of each specialist professional function is fundamental to your business.

Book for one of our events to experience our exceptional community or get in touch to talk about how we can help you and your teams to be fully effective in adding value to your business. Email advice@theforum.social, call 0333 123 5960 or contact any of The Forum team