QStory

Published on 07 August 2019

QStory

Contact: Nino Reina
Tel: 01483 685360
www.qstory.co.uk
email: info@qstory.co.uk

QStory’s mission is to create a better everyday life for customer service professionals by helping them to work in a happier, more engaging and productive environment.
 
Our AI platform enables businesses to unlock value from inefficiencies in resource planning for customer service by dynamically adapting schedules in response to real-time changes in supply and demand, guaranteeing consistent service levels while repurposing agents’ idle time into productivity and delivering radical flexibility which better matches resources to demand. We drive down operating costs, increase productivity, automate administration tasks, enable more training, and empower agents. We foster heightened engagement, protect mental health, and ultimately help you deliver better customer experiences.

We’re already a trusted partner for clients including NatWest, Nationwide, OVO Energy, Vivint, LNER, and Jet2. Isn’t it time you discovered how we can help you too?

To find out more visit: www.qstory.co.uk

 

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Author: Leanne McNamee

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