At EvaluAgent, we’ve been helping businesses elevate performance through our Quality Assurance & Improvement platform for Contact Centres for over 10 years.
Save time and money with AI powered reporting on your frontline agents, informing actionable insight to drive improvements and efficiencies across all channels as standard.
Build staff motivation, reduce attrition and ensure compliance with a QA solution that grows with you, from spreadsheets to 100% conversation coverage.
Our highly qualified team has years of Contact Centre and QA-focussed experience to help you close the loop between QA, coaching and one-to-ones with our integrated performance management tool.
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