Founded by experts with decades of experience in contact centres, evaluagent combines Real-Time QA, Auto-QA, and Conversation Intelligence to uncover the root causes behind poor customer experiences, fast. As the first true Quality Intelligence platform, we help you spot pain points, fix them quickly, and share insights that drive real change. No more tick-box QA. Just tangible results that drive performance, reduce risk, and create a CX your competitors can’t match..
Website: EvaluAgent.com
Video: https://bit.ly/4207MNS
Watch our Consumer Duty Scorecard in action
Download our Consumer Duty Scorecard Template