Forum Heroes

Our Heroes are outstanding customer professionals, with exceptional personal contribution in developing professionalism and best practice.


2011 Planning Forum Heroes

Published on 19 April 2011

2011 Planning Forum Heroes

Launched last year, Planning Forum Hero awards were presented to five outstanding customer contact planning professionals. Recognising their exceptional personal contribution in developing the contribution of planning within their own organisations, the 2011 Heroes are Gerry Chambers, Forecasting and MI Manager at Student Loans Company, Paul Milloy, National Resource Planning Manager at British Gas Services, Su-ann Pauline, Resource Planning Manager at Aegon Scottish Equitable, David Hingley, Head of Management Information at Shop Direct and Debbie Grundy, Manager at the Department for Work and Pensions.

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