Jas Thiara Head of Group Planning & Scheduling Severn Trent Water
Dick Fitzgerald Operations Support Manager Three Ireland
David Bruce Innovation Lead Openreach
Lorna Norris Head of Planning & Change BGL
Jasmeet Narang Director Santander Operations
David Edwards European head of Workforce Management Staples
Jo Hale Customer Contact Director Domestic & General
Emma Botfield Head of Customer Services RS-Components
Rob Tuck Director of Workforce Optimisation Intercall
Richard Abdy Workforce Scheduling & Planning Manager NE Ambulance Service
Ivan Smith Support Services Manager Motability Operations
Catherine Kellett Operations and Planning Manager The White Company
Adiba Ghauri MI & Resource Analyst/ Training Officer Harrow Council
Jamie Campbell Forecasting and Scheduling GI Sales LV=
Clare McMillan Senior Capacity Planning Analyst Tesco Bank
Peter Doak Resource Planner Concentrix
Tracy Johnson Operational Planning Lead Retail Sales & Service RSA
Gerry Chambers Forecasting and MI Manager Student Loans Company
David Hingley Head of Management Information Shop Direct
Phil Anderson Resource and Planning Manager Gold Medal Travel
Nick Lane Director of Strategy and Planning Orange UK
Gabi Stedman-Braun Performance Manager DAS
Michelle Gough Head of Capacity Planning & Scheduling Yorkshire Ambulance Service
Ian Gibson Operations Director Ingeus
Phil Coole Senior Operational Planning Manager LV= Insurance
Bob Stella Head of Business Implementation L&G
Peter Massey Managing Director Budd
Richard Aldous Planning General Manager Severn Trent Water
Sven Hill Head of Planning and Insight Belron Autoglass
Dee Chapman Call Centre Manager Essex & Suffolk Water
Colin Whelan Senior Solutions Consultant Aspect
Garth Harriman Speech Analyst Neopost
Steve Pink Head of Operational Performance LV=
Dave Conway Performance Improvement & Quality Manager UKAR
Simon Butler Resource Planning Manager Direct Line Group
Tim McKeegan Performance Manager Belron UK
Julie Warne Head of Reservations Carnival UK
Paul Milloy National Resource Planning Manager British Gas Services
Debbie Grundy Manager Department for Work and Pensions
Adrian Hawes Resource Optimisation Manager Aviva
Benedicte Frew Head of Distribution Planning & Strategy Skipton Building Society
Rodney Assock Director Culture and Corporate Responsibility LV=
Laura Moss Head of Command Centre Santander Operations
Richard Brimble Managing Director Understanding & Learning
Andy Bugg Quality Analyst FCA
Jenny Ryatt Head of Command Centre Geoban
Ruth Mercer Service Quality Manager Hughes Insurance
Rachel Jones Resource Planning Manager Worldpay
Jonathan George Operations Director White Concierge
Anita Yandell-Jones Performance Manager DAS
Sue-ann Pauline Resource Planning Manager Aegon Scottish Equitable
Aaron Gourlay Senior MI and Resource Analyst Eurostar
