Talkdesk® is a global cloud contact centre leader for customer-obsessed companies. We believe that better customer experiences start with AI. Our automation-first customer experience solutions optimise our customers’ most critical customer service processes. Our speed of innovation, deep vertical expertise, and global footprint reflect our commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Talkdesk offers Talkdesk CX Cloud, Talkdesk Industry Experience Clouds, and Talkdesk Phone all on one platform for an integrated holistic customer experience journey that is unified and seamless. Talkdesk CX Cloud™ combines enterprise scale with consumer simplicity, delivering unprecedented advantages of speed, agility, reliability, and security. Along with our flagship CX Cloud, we offer Talkdesk industry Experience CloudsTM which are purpose-built to meet the needs of vertical sectors to improve CX and generate industry-specific business outcomes. We offer a business phone system natively built on a leading cloud contact centre platform, which reduces costs and provides a better way for hybrid workforces to deliver great customer experiences. Innovative companies in 95 countries around the world, including Acxiom, Fujitsu, Hunter Douglas, IBM, Trivago, Tuft & Needle, YMCA, and 2U partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at www.talkdesk.com.
You may be evaluating solutions for improving customer experience and contact centre performance. This whitepaper on "Great expectations: Satisfying the modern customer" and ebook "A guide to contact center benchmarking" may be of interest to you. These resources will provide you with valuable insights and can give you a preview of what Talkdesk can do for your company.
We understand that you may have specific requirements and Talkdesk would be happy to schedule a free demo and discuss how our solutions can meet your specific needs.