Supplier Directory


Published on 06 August 2019


Contact: Neil Griffiths
Tel: 0203 367 2122

Calabrio is the workforce performance company.  A trusted ally to leading brands around the world, the company’s flagship portfolio Calabrio ONE is designed to create the digital foundation of today’s customer-centric contact centre.  It helps organisations to harness their data using AI-fuelled analytics, enriching and interpreting human interactions and empowering agents as brand guardians.   

The only true-cloud platform in the contact centre world, Calabrio ONE unites workforce optimisation (WFO), agent engagement and business intelligence solutions into a fully integrated suite that adapts nimbly to changing business and organisational needs. 

High-profile companies including National Express, Thomson Reuters and UK Power Networks rely on Calabrio to maximise agent performance, exceed customer expectations and boost workforce efficiency. 

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Author: Leanne McNamee

Categories: Vendor Directory