SVL Business Solutions

SVL Business Solutions

Contact: Anne Holmes 

Tel: 01355 900 000 


SVL Business Solutions is the UK’s most experienced provider of multimedia interaction recording, contact centre applications and PCI security solutions. For over 50 years, we have been a trusted partner to contact centres across the UK and Ireland. With a unique portfolio of enterprise, branch office and SMB solutions, SVL Business Solutions works closely with customers in a wide range of industry sectors including contact centres, local authorities, public safety, financial and utilities. 

Our comprehensive portfolio of solutions includes: 

  • Interaction Recording 
  • Quality Management 
  • Interaction Analytics 
  • Workforce Management & Optimisation 
  • PCI Compliance 
  • Real-Time Process Optimisation 
  • Public Safety

About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.

Learning Academy

On-demand modules

We have a wide range of virtual modules that you can view at your own pace.

Covid-19 Webinar Series 2

You have a community of support at The Forum. See the series of free webinars to help you through this unusual situation.


Customer Strategy & Planning 2021
Catch up on the highlights
Learn first-hand from practitioners and business leaders who are delivering successful change.

National Conferences 2020
Catch up on the highlights
Annual conferences dedicated to the needs of their communities.

Get in touch
The Forum,
67 Europa Business Park,
Birdhall Lane,
Stockport, SK3 0XA

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