Ctalk Rock Solid Contact Centre helps businesses elevate their professional image by identifying and effectively solving current business operational and communication challenges. Not limited to the traditional call centre, the ctalk system is the ideal choice for your Customer Service contact centre; Technical support centre; Sales team; Inbound/Outbound telemarketing; Education/Information support centre; IT helpdesk or Service desk.

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About us

As an independent association established since 2000, we offer a trusted space for professionals in contact centre, field service, back office or retail operation. Benchmark against the best in class and learn from innovators and pioneers.


Capacity Planning, Forecasting & Budgets
11th February, Manchester
Our new workshop programmes for 2020 are continually updated with examples of the latest developments.

Other Learning Workshops


Customer Strategy & Planning 2020
27th & 28th April 2020
Learn first-hand from practitioners and business leaders who are delivering successful change.

National Conferences 2019
Catch up on the highlights
Annual conferences dedicated to the needs of their communities.

Get in touch

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