https://www.greenbeanrpo.com/
Contact Centre Recruitment Specialists
We are dedicated recruitment specialists, offering tailored solutions across contact centres and the full operational spectrum. As trusted recruitment partners of The Forum, we provide expertise in high-volume, temporary, and permanent recruitment, covering roles from frontline advisors and team managers to senior leadership positions, as well as specialist functions such as quality assurance, regulated complaints, resource planning, customer insight, change management, digital transformation, and customer experience.
We support industries such as Financial Services, BPO, Retail, Utilities, and the Public Sector, including local and Central Government. Our REC and APSCo Outsource memberships ensure we uphold the highest recruitment standards, providing seamless, strategic solutions for businesses at every stage of growth.
Our innovative Talking Talent series facilitates the exchange of knowledge, drives thought leadership and ensures our network stays ahead of the latest industry trends. Our reputation across the sector has been further strengthened by our pioneering GROW programme, developed in close collaboration with The Forum. This initiative redefines traditional methods of attracting, recruiting, and training new hires by offering accredited learnboarding, setting a new benchmark for onboarding in the contact centre sector, and positioning the industry as a highly attractive career destination.