Calabrio

Contact: Neil Griffiths
Tel: 0203 367 2122
www.calabrio.com
email: info@calabrio.com

Calabrio is the workforce performance company.  A trusted ally to leading brands around the world, the company’s flagship portfolio Calabrio ONE is designed to create the digital foundation of today’s customer-centric contact centre.  It helps organisations to harness their data using AI-fuelled analytics, enriching and interpreting human interactions and empowering agents as brand guardians.   

The only true-cloud platform in the contact centre world, Calabrio ONE unites workforce optimisation (WFO), agent engagement and business intelligence solutions into a fully integrated suite that adapts nimbly to changing business and organisational needs. 

High-profile companies including National Express, Thomson Reuters and UK Power Networks rely on Calabrio to maximise agent performance, exceed customer expectations and boost workforce efficiency. 

Find more at www.calabrio.com.

Whitepapers

More links:

• The Contact Company Selects Calabrio WFM to Power BPO Operations
• Home Group achieves a 20% increase in scheduling efficiencies with Calabrio WFM via Business Systems