2025 Best Practice Guide
Raising Standards

2020 Customer Strategy & Planning On-Demand

Click on the sessions below to watch the Keynotes, Workshops & Technology Showcases. Full access to these videos is part of your Forum Membership. To access these register or log in using the My Account link at the top of this page. If you do not have the access you expect please email advice@theforum.social.

Gold Sponsor
2024 Improvement & Quality Awards: The Open University Knowledge Management Team

Published on 11 April 2024

2024 Improvement & Quality Awards: The Open University Knowledge Management Team

2024 Improvement & Quality Awards

The Open University, spearheaded by Liz Vosper, has advanced its knowledge management system, addressing initial challenges such as inadequate web content management skills. Their journey, characterised by innovation, collaboration, and a focus on accessibility, has significantly enhanced system efficiency. Implementing e-learning for content writers and improving accessibility standards, they’ve set a new benchmark in the field, showcasing their commitment to continuous improvement and user-centric design.
Comments (0)Number of views (3239)
Print