Jas Thiara, Head of Planning & Scheduling at Severn Trent 

Jas covers both contact and field operations. Responsibility ranges from traditional planning, scheduling and real time through to job build and dispatch and an ever increasing focus on insight and analytics. A qualified accountant by background with 15+ years’ experience within the Utilities and Financial Services sectors he has worked within the planning domain for the past 8 years. Champion of pioneering change and data-led decisioning supported by great insight. Former finalist and award winner.