2026 Customer Strategy & Planning Virtual

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Forecasting, Capacity Planning & Budgeting Workshop

Forecasting, Capacity Planning & Budgeting Workshop

Originally broadcast on Tuesday 17th March at 10:30

Strategic, long-term, budget and near-term forecasts are not separate activities. They are layers of the same thinking system. AI, analytics and language models amplify that system. Human leadership gives it meaning, ethics and direction.

Understanding the people puzzle

Understanding the people puzzle

Originally broadcast on Friday 20th March, 10:30

Thought Leadership followed by a discussion, with recently awarded Coach of the Year, Lee Houghton, Improvement Coach, Get Knowledge.

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