2026 Best Practice Showcase (Virtual)

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Lesley Cooil, North Yorkshire County Council - Quality Individual 2022 Case Study

Published on 27 April 2022

Lesley Cooil, North Yorkshire County Council - Quality Individual 2022 Case Study

Lesley Cooil from North Yorkshire Council has reinvigorated calibration with each meeting having a clear focus to deliver improvement not just consistency.

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Author: Leanne McNamee

Categories: Library, Awards Case Studies

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