In this module, you will be introduced to our Planning Wheel, a device for illustrating how 100% of the time spent in your centre is being used.

 - Learn the critical factors of shrinkage management and the pitfalls to avoid
 - Discover the importance of forecasting human behaviour and shrinkage and how you can influence shrinkage through your work
 - Complete an exercise based on your own business to help you to understand the Planning Wheel