We are currently updating our CRM software so the forms on our website may not work correctly.

If you want to book a place on our training or conferences, please email events@theforum.social and we will process your request.

Apologies for any inconvenience.

2023 Customer Strategy & Planning (Virtual)

Catch up on our previous conferences. Click on the sessions below to watch the Keynotes, Workshops & Technology Showcases. Full access to these videos is part of your Forum Membership. To access these videos, register or log in by clicking My Account at the top of this page. If you do not have the access you expect please email advice@theforum.social.

Gold Sponsor
SilverPlus Sponsor
Severn Trent Water - Planning Team 2022 Case Study

Published on 27 April 2022

Severn Trent Water - Planning Team 2022 Case Study

Planning transformation across the business at Severn Trent Water
A transformation in planning, involved reskilling and restructuring the entire team, into one central location. The team have rapidly gained trust, at all levels, with step changes in the service provided, massive cost efficiencies and an impressive capacity for data and analytics that is enabling data-led decisions and one version of the truth.

Comments (0)Number of views (327)

Author: Leanne McNamee

Categories: Library, Awards Case Studies

Tags:

Print